Frequently Asked
Questions

No. All products facilitated through BioIntegrity are strictly for laboratory research and educational use only. They are not for therapeutic, diagnostic, or medical use in humans or animals.

Every batch undergoes rigorous third-party analysis, including HPLC and MS testing, to verify chemical identity and purity before being added to our catalog.

Yes. Batch-specific COAs are available in our COA Library and are linked on individual product pages.

We ship domestically within the United States. International shipping is subject to local laws; it is the purchaser's responsibility to verify legality in their jurisdiction.

Yes. Products requiring refrigeration are shipped in thermal-insulated packaging with cooling elements to maintain structural integrity during transit.

Due to the refrigerated and research nature of our products, all sales are final upon shipment. We do not accept returns or offer refunds unless the product is damaged or incorrect.

Purchases are restricted to individuals 18 years of age or older who are qualified laboratory professionals or independent researchers.

Our products are research chemicals. Legal status varies by jurisdiction. It is the buyer's sole responsibility to ensure compliance with all local, state, and federal regulations.